Case study on process digitalization

Benefits of the case study for your organization:

  • How Process Automation is used
  • Reduction of workload
  •  Presentation of the process model

Process digitization results in significant benefits for administrative departments. If less complex routine tasks can be automated, employees have more time to focus on the things that really matter. Quality is improved whilst processing times, and also often costs are reduced.

Security checks conducted by the police is an area in which bottlenecks and delays have occurred in the last few years because of increasing demand for residence permits. The Police authorities in Saarland and in Rheinland-Palatinate have solved this problem with the digitalization of routine processes. This has led to an 85% reduction in workload.

In our case study you will learn how the police authorities in Saarland and in Rheinland-Pfalz now operate and how your administration department could also benefit from process digitalization.  

Police Case Study

The new system saves us time, the necessary security checks are completed quickly and securely, the workload on the Police and the State Administration Department is eased and the current bottleneck in applications will cease.

– Klaus Bouillon, Minister for the Interior of The Saarland

Definition of process digitalization

Big data, the internet of things and Industry 4.0 are the buzz words of our time. But what exactly does this mean for the world of business? Companies must react to these pioneering changes by adapting their processes accordingly and linking their existing IT applications with digital IT systems. This means that in the age of digitization, company processes must be adapted to digital innovations in order to keep up with the pace of change. Process digitalization is defined as a digital form of information and data processing or also as the automation of analogue processes. Digital process solutions are indispensable agents for growth and profitability as they increase efficiency and transparency, improve workflows and avoid errors that can result from manual process input.

Here you can learn more about the specific topic of Digital order processing