Case study on multichannel integration at PKZ
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Best practice example of e-commerce integration
In order to offer its customers a crosschannel shopping experience, PKZ defined a 24/7 multichannel approach as central to its e-commerce strategy. The traditional stationary business model was enhanced to include a modern e-commerce concept. For the modernization of its business processes the E2E BRIDGE middleware served as the central data hub in the transformation of the order handling process from batch operation to 24/7 real time business operation which included all available sales channels.
Thanks to E2E BRIDGE PKZ was able to change its business processes without affecting its daily business operations.
Read the free case study and learn how PKZ was able to master the challenges of its multichannel e-commerce integration.