Keep the overview
Because of the rising number of systems and components the complexity of comprehensive solutions in business is also increasing. The topic of transparency is therefore becoming ever more important. Misunderstandings and lack of clarity put a brake on cooperation and the innovative power of employees. For this reason transparency is particularly important in three areas:
- With the collaborative development of solutions between business and IT. Both partners must ensure common understanding of the problem and the solution to it.
- Interface processes: also, but especially so by the collection of data about the most important processes (e.g. how long does the process come to a standstill during a particular manual approval process?)
- With the analysis of errors and deviations (e.g. “the order Nr 1234 from the Shop did not arrive in the ERP system)